3 Ways To Fix QuickBooks Payroll Error PS038

3 Ways To Fix Quickbooks Payroll Error PS038

Do you have a payroll update Error notice PS038 in QuickBooks when you’re trying to download or update your payroll? This is a typical mistake for users of 2017 and prior versions of QuickBooks. With the 2018 QB Desktop launch, Intuit was able to solve this problem permanently, although consumers continue to see warnings like “QuickBooks payroll won’t update PS038 error; confirm payroll subscription,” which is probably due to another reason.

In doing so, you can either upgrade to the newest QB version or simply follow our post and find out how to cure the QuickBooks Payroll Error PS038 issue by avoiding being “offline to transmit” in a few simple steps with your paycheck.

QuickBooks Payroll Error- PS038(what it is?)

The QuickBooks Payroll Error PS038 typically arises while attempting to transmit paychecks through the internet. The paychecks, however, become trapped as “Online to Send.” „QuickBooks payroll won’t update,” reads the problem notice. Error PS038. Payroll subscription is valid.“ This makes sending payroll data to employees impossible, and you may be unable to continue with your present accounting processes as a result.

Another cause of payroll mistakes is human error. When recovering a current QuickBooks payroll update and confirming the payroll subscription, PS038 might be a corrupted business file or the retrieval of the most recent payroll update.

What is the Resolution of QuickBooks  Payroll Error- PS038 at the initial stage?

Several causes may lead to the PS038 problem of Quickbooks, however, there are a number of essential reasons for upgrading iBooks.

  • Sending payday Online: When a user wants to send payroll in online mode, the error notification is sent, but the paycheck has been “sent online”
  • Corporate broken file: Losses of corporate business files are one of the most evident reasons for the QB error code. Not just other QB papers are affected, but also the system might be affected.
  • Recent payroll updates: When you retrieve the current QB payroll update and confirm your payroll subscription, the mistake

Important-Make sure QuickBooks software is up to date before beginning the troubleshooting process. It’s important for you to backup your firm documents and pays the data in order to prevent blocking the facts.

Steps to fix QuickBooks Payroll Error PS038

Before you start troubleshooting, make sure you have a backup of your company file and all of your payroll data.

  • Make sure you have the most recent payroll tax table updates installed on your QuickBooks Desktop.

 #1: Update the software

  • Install the most recent version of QuickBooks Desktop.
  • Restart your computer after the update was successful.
  • In the Employees section of QuickBooks, choose My Payroll Services.
  • “Send Usage Data” is a button that you may click to send data about your usage.
  • If the data can be sent, go ahead and update the payroll.
  • Continue to the next step if you’re still getting the PS038 error message.

# 2: Paychecks stagnated as “sending online”

You need to update or remove checks when you have checks stuck as “online to transmit.” Just enter the number of matches in the bottom right corner of the Find box. Check that the oldest and newest checks have been stuck afterward for subsequent reference. To determine your paychecks please follow the following steps:

  • Click Edit, then search.
  • Select the Select detail level from the Filter list and click on Summary Only. On the Filter page, select the Advanced tab.
  • Return to the Select Filter and click on the Filter list Online Status.
  • Now pick Send Online in the menu below.
  • You will view paychecks that have not been successfully sent by clicking on Search.
  • Conduct a check for information about paychecks.

#3: Reconstruct data to eliminate blocked paychecks

  • Back up the corporate file of your QuickBooks.
  •  Data verification.
  • If your checks are checked, execute the reconstruction data. The reconstruction should now show the payrolls repaired.

Why can’t the rebuild get rid of the delayed paychecks?

Maybe an Accountant Copy is still on the way. You can either combine or cancel the Accountant’s modifications in this situation. If the accountant still needs to make adjustments, a fresh Accountant Copy will be required.

It’s conceivable that a Condense Data operation was run on the QuickBooks data file for the dates that contain your stalled paychecks.

Even if it does not result in the Quickbooks Payroll Error-PS038 error notice, it’s possible that your blocked paychecks are past the billing date’s oldest date.


If you’re getting the QuickBooks Payroll Update Error PS038 while trying to update payroll on your QuickBooks Pro, Premier, or Enterprise desktop application, make sure to update your software to see if the problem has been resolved, or diagnose the problem using the troubleshooting steps listed in this article.

We hope that with only a few clicks, you were able to permanently resolve the QuickBooks Payroll Update Error PS038. However, if you continue to see the error notice, don’t risk losing data; payroll data involves sensitive information, therefore we recommend contacting our Help desk for prompt and complete assistance. Our Professionals are always ready to help you at +1-844-405-0904.

Read More – How To Fix Error In QuickBooks While Opening Company File 

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