athenaHealth helps doctors focus on what they do best by organising the moment of treatment, providing administrative and quality services to assure full reimbursement, and tracking all physician orders. Provide excellent treatment. Doctors benefit from Athena EHR ongoing access to the nation’s biggest clinical network’s best practises, the most up-to-date and comprehensive quality regulations and industry norms, and 24/7 support. Athenahealth EHR, which is used by over 160,000 healthcare practitioners, offers a number of solutions to suit a variety of practise sizes, including:
- athenaCollector is a revenue cycle and practise management solution that runs on the cloud.
- Electronic medical records (EMR) system athenaClinicals is a popular choice for medical offices wanting to increase productivity and minimise provider workload.
- athenaCommunicator — a package of patient engagement services that includes a patient portal, a self-scheduling solution, and a live option for consumers to speak with an operator for scheduling and payment assistance.
- Epocrates – Embedded in the EHR system, Epocrates helps doctors make better clinical decisions while also increasing productivity.
- athenaOne is a fully integrated cloud-based suite of technologies from athenahealth that includes practise administration, an EHR system, and care coordination in one package.
ATHENA EHR UNIQUE FROM OTHER Health Records Software
Athena EHR prides itself on being a disruptor in the business, as seen by our athenhealth evaluations. They are a technology-driven, highly inventive firm that also understands the basic needs of physicians to operate a successful practise. Athenahealth is a regular winner of industry awards including KLAS and Black Book. Athenahealth helps medical practises deliver “optimal information with little distraction, and never get in the way of treatment” by offering a wide range of products and services.
They’re also known as a specialised EHR since they provide a wide range of solutions for various medical specialisations. What is the cost of an athenahealth membership? athenaOne is a popular option because it combines practise administration, electronic health records, and care coordination into one package at a reasonable price. Check out athenaOne if you’re looking for an integrated cloud-based portfolio of products. However, make careful to compare pricing quotations from a number of different EHR options. But, thanks to the leadership of private equity companies Veritas Capital and Evergreen Coast Capital, an offshoot of hedge fund Elliot Management, athenahealth was quickly back on track.
Read More: Difference between ehr vs emr
ARE THIRD-PARTY SOLUTIONS INTEGRATED INTO ATHENAHEALTH?
Athenahealth’s value offer includes third-party technologies that interface with their EHR system. They even have the athenahealth Marketplace, which has hundreds of apps that can be easily and uniformly connected. Athenahealth’s Marketplace is divided into numerous sections:
- Experian Health Patient Estimates and other billing applications are required Athenahealth Products.
- Telemedicine and telemonitoring system, is an example of a care management app.
- PatientPop, a marketing and communication platform, is an example of an acquisition and engagement app.
- GetWell Practice, a digital check-in programme, is one example of a provider tool.
- Medical Files Dulcian Health’s CCM Solution is an example of such an app.
- Epion, a digital check-in platform, is an example of administrative applications.
- SolutionReach, a patient relationship management system, is an example of a time-saving technology.
WHAT DO WE KNOW ABOUT ATHENAHEALTH’S CUSTOMER SATISFACTION COMMITMENT?
Client satisfaction with Athenahealth’s whole portfolio of products is ensured by Customer Success Managers. The feedback of athena users is used to shape future product improvements or expansions. However, Through online reviews, Athena Health may collect, evaluate, and advertise client input.
Finally, listening to their customers’ comments helps them innovate and enhance their operations. As a result, athenahealth should develop, thus it’s a win-win situation.
DOES ATHENA HEALTH PROVIDE PRACTICE MANAGEMENT SOLUTIONS?
Athenahealth’s Practice Management service is certainly one of their biggest selling features, and it often contributes to positive athenahealth reviews. They have demonstrated proven results with their Practice Management system, with a track record of practises getting paid 32 percent faster and resolving 94 percent of claims on the first try. You won’t have to pay for software licences, instals, or upgrades, they claim. There will be no downtime, according to Athenahealth. Therefore, AthenaCollector, their cloud-based revenue cycle and practise management service, is well worth a look.
PROS AND CONS OF ATHENAHEALTH:
It’s critical to comprehend the benefits and drawbacks of athenahealth. We summed up the benefits and drawbacks in addition to the athena EHR evaluations above:
MAIN BENEFITS:
- Orders & E-Prescribing Providers like how simple it is to submit orders, referrals, prescriptions, and other documents. To place orders with little data entry, choose from your most-used order sets. Convenient e-prescribing feature allows you to submit prescriptions to the pharmacy faster and with less disruption to your business.
- Therefore, They feature an easy-to-use patient portal.
- Practice Management solutions from athenahealth come with low upfront fees.
MAIN CONS:
- If you’re contemplating Athenahealth’s billing services, do your homework and figure out exactly what your clinic requires. There are some questions about Athenahealth’s billing system’s robustness.
- However, It’s possible that continuous billing services will cost a lot of money.
REVIEWS:
Overall, it was a fantastic experience. Upgrades and upgrades appear to have stagnated, and I believe Athena EHR has placed a more emphasis on Market Place Vendors than on improving bundled offerings. Therefore, I’ve offered ideas throughout the years but have given up since I don’t think Athena can keep up with the postings.
Pros: Software for cleaning claims. MIPS support is available. Capability for reporting. Athena Text messaging is a popular method of communication. Software is versatile in that it can run on any device. Athena sends SMS messages. Account manager calls and metrics on a monthly basis.
Cons: The insurance card copies of the Collector and Communicator do not communicate.