Technology has evolved and shaped our workplaces in many ways, using tools such as the Internet and email for communication, word processing, spreadsheets and presentations for office productivity, databases, electronic record keeping and robots, and artificial intelligence for automation.
Technology as an integral part of everyday work
Here are ways technology has become an integral part of everyday work:
communication technologies
Long-distance communication is one area where technology has had a major impact on the workplace. In the past, companies used fax machines, regular mail and the telephone.
Today, email, SMS and various chat software tools have become the main forms of business communication. The use of video conferencing is also increasing, reducing the need for physical travel.
Word processors, spreadsheets, digital presentations and other office productivity software have become so common that their use has become routine and completely transformed office work.
Office software now integrates with other productivity and decision-making tools such as PowerBI and this new wave will revolutionize the workplace again. productivity in the office
Data tracking and retrieval
Another area where advanced technology is already ubiquitous is record keeping.
Most companies have moved to electronic databases, rather than paper files, to store and access their data, and this has become an essential, everyday part of our work environment. Technology is indispensable in our working lives and permeates all aspects of business and public space.
internet and search
Another important resource that has become so common that it is almost unobtrusive is the Internet and its organization through search portals such as Google and Bing.
Retrieving and researching information using Internet tools has become an indispensable tool for all work.
Decentralized work and cloud computing
The proliferation of laptops, tablets and smartphones has made it easier for professionals to work from anywhere and has led to flexible work environments such as freelance work, on-demand work and home working.
Recently, this trend has been accelerated by the adoption of cloud computing, which allows employees to store and use data and applications on a server.
Analytics and New Decision Trees
Big data analytics has become an important tool for all business functions. Marketing through digital channels, for example, requires professionals to routinely use advanced computational advertising and analytics tools.
Human resources departments use specialized tools for recruiting, tracking performance, and retaining employees. Such data-driven decision systems enable front-line workers to act quickly, without always waiting for instructions from the traditional top-down management structure.
Automation, robotics and factories of the future
Many employees, especially in the manufacturing industry, are already working with autonomous robots. This is increasingly true in many other environments, such as warehouse logistics, office hygiene and building security.
With more and more robots working alongside and in collaboration with humans, human workers are beginning to adapt to this new reality.
Adoption of virtual and augmented reality
Sales and marketing with augmented reality (AR) and virtual reality (VR) are gaining ground in various sectors.
Real estate companies, for example, have enthusiastically embraced this approach by building simulated environments through a series of linked panoramic photos of real estate interiors using high-quality 360-degree camera lenses.
Conversational Systems: Chatbots, Assistants
Conversational systems, such as chatbots and personal assistants, are important AI tools. Many companies have implemented chatbots to provide 24/7 customer support, and customer support systems typically have bots as first-line agents, supported by human agents.
Another use of conversation technology is the use of talking assistants that are integrated into their home and work environments and are designed to help employees
Another use of conversation technology is the use of talking assistants that are integrated into their home and work environments and are designed to help employees get their jobs done.
information security
With the rise of technological advancements, the security of sensitive data is a major concern for businesses.
Protecting commercial and customer data is an essential task for any business, and many invasive yet essential security processes, from physical access control to tokens or biomarkers, communications control and extensive digital access control mechanisms, have become an intrinsic part of the 21st century. Workplace.
Today, digital disruption plays a key role in transforming businesses. Major innovations such as artificial intelligence, blockchain, machine learning, the Internet of Things and virtual reality are starting to completely transform the world and the nature of work.
In addition, basic technologies such as office productivity tools, electronic data storage, Internet search, video conferencing and email have already become part of our daily work.
Usage by category and popular apps/sites
Top 10 Categories by % Allocation – View the top 10 categories where employees spend their time. Depending on a team’s role and day-to-day responsibilities, the assignment of categories will vary. Managers can identify deviations from the norm given their understanding of team roles and the associated critical tools to fulfill them.
Top apps/sites by % allocation – Understanding the top apps/sites in an organization provides useful information to assess whether tools are being fully utilized. The purpose of this analysis is to understand the number of users of each app. To understand user activity, go to the activity breakdown analysis.
