customer
-
Business
Understanding the GigCX culture and its role in Customer Contact Centres
What is GigCX? GigCX is a type of customer service in which businesses assign support tasks to a gig-based crowd…
Read More » -
Business
Why Should Businesses Build Customer Support Before Customer Success?
Although the concepts and definitions of customer assistance and customer success are distinct, they are related somehow. A consumer credentials…
Read More » -
Business
Why Do B2B Companies Have Such a Poor Online Presence?
B2B Marketing The B2B marketing landscape has changed quite substantially in just the last few years. Many companies now opt…
Read More »