How to Select the Better Payment Gateway for Your Mobile or Web App?

Receiving payments for your products or services online necessitates careful planning, integration, and implementation to ensure a smooth payment process for your users while also ensuring that you incur the lowest charges from the payment gateway. Furthermore, ensuring the privacy and safety of your buyers is critical if you want to ensure the success of your business. Because of these factors, it is critical to hire the best mobile app development company in Dubai or a website development company in Dubai to build your E-commerce platform.

As a result, you should take your time with the selection process to ensure that you select the right payment gateway for your mobile apps or web application. In this blog, we will discuss your options and the main factors to consider when choosing a payment gateway for your platform.

The following are some of the most popular payment gateways in the Middle East:

• Stripe
• PayTabs
• PayFort
• MyFatoorah
• Moyasar
• Paymentwall

These payment gateway providers are mentioned because they are some of the most popular in the Middle East and have proven to provide good service. Nonetheless, we will examine several critical factors that will be important in your decision regarding E-commerce payment options.

What should you look for when choosing a payment gateway?

Before we get into the specifics of what you should think about when making a decision, keep in mind that a payment gateway is a software application that assists in the processing of credit card information and enables online payments.

This means that in order to be a viable option, the payment gateway must have a certain level of security as well as practical features. Choosing which gateway to use is as important as selecting an E-commerce website development company.

With that out of the way, let’s go over the main reasons and primary considerations to keep in mind when choosing the right type of payment gateway service. You should ensure that either of the options you are considering has these necessary features.

The following are the main features and services to be expect:

• Security standards and certifications that are optimal
• Support for multiple currencies
• The checkout process is simple and intuitive.
• Customer service is available 24 hours a day, seven days a week.
• Prices are easily accessible, and estimates are provided for free.

Security standards and certifications that are optimal

There has never been a more important time for E-commerce security than now. You should be aware that you will be dealing with highly sensitive information provided by your customers, such as credit card numbers, addresses, contact information, and so on. As a result, the last thing you want to do is use a payment gateway that does not take all necessary precautions and measures to secure your client’s data.

A payment gateway must have the Payment Card Industry (PCI) standard accreditation, which is require by credit card companies. This means that the payment gateway will be unable to accept most credit card brands unless this certification is will obtain.

Any web development company in Dubai that you work with would advise you to ensure that the payment processing service’s security measures are optimal. When an E-commerce website development company begins working with you on any E-commerce project, this is to be expected.

Multi-currency support 

Another critical factor to consider is the currency support provided by various payment gateways. This is an important factor to consider when choosing the right payment gateway partner for your platform, as it will have a direct impact on your costs. If you intend to expand your E-commerce business into different countries, keep in mind that users prefer to buy products in their native currency. It was proven in a study have conduct by Penton Research and E4X, where it was discover that when the E-commerce platform was tailored to a single currency, at least one-third of the users showed a reluctance to purchase. They either abandoned their shopping cart, purchased fewer items, or left the E-commerce site to check conversion rates and never returned.

Even if you decide to use a single currency, such as USD, you must consider the additional charges your users will incur when making a purchase, as well as the charges you will incur through your bank for frequent conversions. This could result in a negative user experience and should be address right away.

The simple and intuitive checkout process

Although it may appear that the checkout process for a payment getaway is always simple, there are many instances when it can be confusing and frustrating for the customer. When this happens, many potential buyers may abandon their shopping carts before checking out if they become frustrated with the process.

Easy process of integration

Due to a lack of proper documentation, the most serious issue with a payment gateway is that it may have a highly complex integration process. Proper payment gateway documentation is required for your website development partner to integrate the payment gateway with your E-commerce platform. This may necessitate additional development efforts by your web development agency to troubleshoot and integrate the necessary payment gateway features, raising the overall cost of your E-commerce platform.

The simpler the integration, the easier it is for any Dubai mobile app development company to assist you with the process. This also means that development costs will be significantly reduced.

Customer Service Availability 

Any payment gateway vendor’s customer service department’s dependability and availability will be critical features. You don’t want to be in a situation that necessitates immediate attention only to discover that the payment gateway service is only available during certain hours or on certain days of the week.

When it comes to a service like E-commerce, customer service should be available at all times. This is a critical factor to consider when selecting the best payment gateway vendor for your E-commerce website.

Transparent pricing

There are numerous payment gateway services available on the market, and it is critical to have relevant information about their terms, conditions, and pricing readily available to ensure you make an informed decision about your payment gateway partner for your E-commerce platform.